Frequently Asked Questions

Your discount karma is waiting! DM to our instagram "sun goddess"

Contact

Sunny🌞 Answers for Your Beachy Queries

🌴 Orders & Delivery: The Beach Express

Where do you ship?

Everywhere the sun shines… except Russia (sorry, Putin, no swimsuits for you). Dubai gets VIP DHL treatment for €85 – because camels are slow, but we’re not!

How fast is delivery?

- Regular 🐢: “Relax, it’s vacation mode!”

Europe: 14 days | Worldwide: 14–21 days.

- DHL Express 🐬: 3 days (€85). For when you need to Instagram now.

Pro Tip: If your order’s stuck in customs, send them a coconut message as a peace of offering.)

💸 Payment & Custom Orders: No Bad Karma Here

How do I pay?

VISA, Mastercard, or your soul (just kidding – PayPal, Apple/Google Pay work too)

Can I get a custom swimsuit?

Absolutely! Slide into our DMs (@vezzarium.art) like a yoga pose and whisper: “Make me magic.” We’ll tailor it in 7-10 days.

P.S. Pay upfront – we don’t do "good vibes" credit.

✨ Product Deets: Swimsuits with Superpowers

Why Vezzarium?

- Reversible: Wear it front, back, or inside-out after margaritas – nobody’ll notice.

- Smells like a goddess: Spritzed with “Amber Wood” (aka liquid zen).

- Mantra-infused: Woven by humans who sing more than they talk. Namaste, baby.

Fabric? 🇮🇹🇫🇷

80% unicorn tears, 20% magic (okay, polyester/elastane).

Hand-wash cold, or let your cat lick it clean.)

Lifespan?

1–3 summers (or 1 tequila-fueled pool party).

Treat it like your date: gently.)

🚫 Returns & Cancellations: Sorry, No Take-Back

Can I return it?

Nope. These swimsuits are like first crushes – once you’ve hugged them, they’re yours forever. Hygiene reasons.

Changed your mind?

Cancel before we ship! Refunds minus a 3–5% “oopsie” fee (blame the money gnomes).

🎁 Gifts

Gift cards?

Yes! €180, €270, €360. Perfect for:

- Friend who dres like Goddess.

- Those who love to receive presents.

Gift wrap?

Every order comes in a waterproof pouch (doubles as a wine holder). Add a note like: “You’re my favorite mermaid.”

📏 Sizing: No Tape Measures Needed

Size guide?

Click “Size Guide” → Measure yourself or eyeball it (we’re 80% stretchier than your ex’s patience).

Why limited editions?

Fast fashion is so 2001. We’re here for slow burn love stories.

🌍 Eco-Friendly Stuff: Save the Planet, Look Hot Doing It

- Packaging: Reusable pouches. Use it for snacks, seashells, or secrets.

- Zero waste: Fabric scraps become hair bows for our office cat, Mr. Whiskers. No jokes, is true!

Still confused?

Slide into our DMs (@vezzarium.art), Contact Us for assistance. We’re 90% Bliss, 10% glitter.

May your waves be high and your tan lines higher! 🌊✨

P.S. If you read this whole thing, you deserve a coconut. 🥥

Handmade in Ukraine with questionable amounts of mantras.

Contact Us for Assistance

Have questions? Reach out to us for any inquiries. Vezzarium is here to help you!

Vezzarium Delivery & Returns Policy

Crafted for Clarity, Designed for Trust

🚚 Delivery Policy

1. Local Shipping

- Ukrposhta or Nova Poshta: 1-2 days. Payment due to delivery.

2. Worldwide Shipping

- International Standard Delivery: 14–28 business days (Europe: 14–20 days). Price calculated at the checkout.

- Express DHL Option: €85 fee for 3-day tracked shipping.

What to Expect:

- Tracking details sent via email once shipped.

- Delays may occur due to customs, weather, or carrier logistics.

Sustainability Note:

All orders ship in reusable, waterproof pouches made from eco-friendly materials.

🔄 Returns Policy

No Returns or Exchanges

Due to hygiene standards, we cannot accept returns on swimwear. Please:

- Review sizing guides and product details carefully.

- Contact us at hello.vezzarium@gmail.com for pre-purchase questions.

Quality Assurance:

Every piece is handmade and inspected before shipping. If you receive a damaged item, contact us within 48 hours for resolution.

✖️ Order Cancellation

1. How to Cancel:

Email hello.vezzarium@gmail.com or DM @vezzarium.art (https://instagram.com/vezzarium.art) immediately with your order number.

2. Refund Terms:

- Approved If: Cancelled before shipping confirmation.

- Fee: Refund amount excludes transaction fees (3–5% of order total).

- Processing: Refunds issued within 7–10 business days to your original payment method.

Note: Once shipped, cancellations are unavailable. Track your order via the provided information.

🌿 Our Sustainability Commitment

- Zero Overstock: Each piece is made to order, reducing waste.

- Reusable Packaging: Designed for your travels, not landfills.