Delivery & Returns Policy

Crafted for Clarity, Designed for Trust

🚚 Delivery Policy

1. Local Shipping

- Ukrposhta or Nova Poshta in Ukraine: 1-3 days. Payment due to delivery.

2. Worldwide Shipping

- International Standard Delivery: 7 - 14 business days with tracking. Price calculated at the checkout.

- Express EMS Option: €45-65 fee for 7-day tracked shipping.

What to Expect:

- Tracking details sent via email once shipped.

- Delays may occur due to customs, weather, or carrier logistics.

Sustainability Note:

All orders ship in reusable, waterproof pouches made from eco-friendly materials.

🔄 Returns Policy

No Returns or Exchanges

Due to hygiene standards, we cannot accept returns on swimwear. Please:

- Review sizing guides and product details carefully.

- Contact us at hello.vezzarium@gmail.com for pre-purchase questions.

Quality Assurance:

Every piece is handmade and inspected before shipping. If you receive a damaged item, contact us within 48 hours for resolution.

✖️ Order Cancellation

1. How to Cancel:

Email hello.vezzarium@gmail.com or DM @vezzarium.art (https://instagram.com/vezzarium.art) immediately with your order number.

2. Refund Terms:

- Approved If: Cancelled before shipping confirmation.

- Fee: Refund amount excludes transaction fees (10% of order total).

- Processing: Refunds issued within 7–10 business days to your original payment method.

Note: Once shipped, cancellations are unavailable. Track your order via the provided information.

🌿 Our Sustainability Commitment

- Zero Overstock: Each piece is made to order, reducing waste.

- Reusable Packaging: Designed for your travels, not landfills.

More Questions?

We’re here to help!

Reach out via email or Instagram.